Are we satisfied with our council? Report will reveal all
Are Ballina Shire residents satisfied with their council and the services it provides?
All will be revealed on Monday.
Earlier this year Ballina Shire Council engaged the Micromex Group to conduct a community attitudes and satisfaction survey of residents of the Ballina Shire Council.
The purpose of the survey was to provide the council with a better understanding of residents’ expectations, their perceptions of council services, the importance attached to specific council services and their satisfaction level with those services.
Warren Liackman, from Micromex, will be in Ballina on Monday 20 October 2008, presenting the results of this survey to the newly elected council and council staff.
The presentation from Mr Liackman, which is expected to take approximately 45 minutes, will be held in the Ballina Shire Council Chambers, commencing at 4pm.
Micromex was engaged to conduct this work for the Ballina Shire as they have extensive experience in providing custom-designed research and marketing programs for consumer and
business-to-business organisations in a variety of industry and government sectors right across Australasia for in excess of 20 years.
Mr Liackman said that there were some really good results in this report for Ballina Shire, while at the same time there is also a lot of food for thought.
Paul Hickey, Ballina Shire Council General Manager, said that the information obtained from the survey will be one of a range of documents that will help guide the council in establishing
priorities and goals for the next four years and longer.
Hard copies of the results of the survey results will be available as part of the presentation.
